If you are having difficulties with a bird, we will do our best to assist you in keeping your companion. Janet Howell, Director of Behavior Management, will be more than happy to offer advice and counseling. We are able to assist you via telephone and email. If you must find a new home for your bird, we may be able to help you. Call or email us. If you know of a bird being abused or neglected, call law enforcement first then get in touch with us.
Surrendering a bird to us does not guarantee the bird will remain in permanent sanctuary here unless you join our lifetime of care program. The bird will be carefully evaluated with an effort to find your bird a great new home.
When surrendering bird(s), their cage usually needs to accompany them. At this time we are particularly in need of large macaw sized cages. Please have the donated caged cleaned up. When a bird arrives here, we spend the first few months evaluating the bird's needs - this time period is also known as quarantine. For health reasons, we have a dedicated intake room to house the new arrivals.
While not required, we must ask that if you are able to contribute a monetary donation, this will help to cover their costs during quarantine. The average cost to care for a bird that is here until adopted out is approximately $300. Please keep in mind that relinquishing a bird to us is costly on our behalf and any monetary help is needed and appreciated.
By surrendering a bird, you will be required to sign a form relinquishing your rights to said bird. You will also be asked to fill out a history on the bird - the purpose of this is to properly meet its personal needs, resulting in better care. If your relinquished bird is adopted out, we must respect the privacy and rights of the adopting family - the new home may not wish to communicate with you. If your relinquished bird remains here, you are generally welcome to visit.